Shipping

Giclee prints — courier shipping via DHL Express

Giclee prints are printed and dispatched by The Print Space, leading fine art printers based in the UK and Germany. 

All giclee prints are shipped via DHL Express. Shipping regional flat rates are as such:

— UK & Germany – £10
— Europe and EEA – £10
— USA & Canada – £15
— Australia & ROW – £35

Giclee print orders are generally printed and dispatched within 48 hours. All artwork is sent unframed. Smaller prints are packed in a hardback reinforced envelope while larger artworks are packed in a cardboard tube.

Returns (giclee prints only)

Please note orders for giclee prints cannot be cancelled (due to the print-on-demand system). If a print is damaged in some way, you can return it to The Print Space within 14 days of receipt and they will send a replacement print free of charge (with free delivery for the replacement). You can find their contact details here, or you can email them at info@theprintspace.co.uk. Alternatively, if you'd like to request a refund, please get in touch.

If you wish to return the artwork for any other reason, please contact me directly at hello@iancul.com, no later than 14 days after receipt of the artwork. Returns for any reason other than a damaged or defective artwork will be at my discretion.

Postcards shipping

— UK – free standard shipping (Royal Mail)
— Europe – £5 for standard shipping or £10 for tracked shipping
— Rest of the world – £7 for standard shipping or £12 for tracked shipping

Please note that I'm sending these out myself, so there might be some delays if I'm travelling (I'll get in touch if that's the case). Some countries may require customers to pay import taxes, please understand I don’t have control nor responsibility over those.

Pin badges shipping — free, UK only

Please get in touch if you'd like to order some pin badges and you're based outside the UK, we might be able to work it out.

Thank you very much.